All products on idealamps enjoy a full 12 months warranty.What should I do if I encounter Products/ Installation/ Other Problems?
We attach great importance to the quality of our products and provide first-class customer services.
If the products arrive with signs of breakage and quality issues within the warranty period,
please contact our customer service team (firstname.lastname@example.org) and provide the following materials:
1) Clear description of the quality issues.
2) Supplementary materials (photos or videos) showing the quality issues.
We will contact you within 24-48 hours.