Product Warranty

All products on idealamps enjoy a full 12 months warranty.What should I do if I encounter Products/ Installation/ Other Problems?

We attach great importance to the quality of our products and provide first-class customer services.

If the products arrive with signs of breakage and quality issues within the warranty period,

please contact our customer service team ( and provide the following materials:

1) Clear description of the quality issues.

2) Supplementary materials (photos or videos) showing the quality issues.

We will contact you within 24-48 hours.

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